Marketing Track

The Convergence of Data & Marketing with Chris Wilk and Autumn Revoir, COCC

The Impact of Unconscious Bias in Marketing with Mandy Levine – please contact Mandy directly at

Cybersecurity for the Marketing Department with John Rogers, Monarch ISC

Social Media in Bank Marketing with Caitlin Croswell, ABA

Compliance Track

Hot Topics and Remote Examinations with Samantha St. Lawrence and Rodi Adema, FDIC

Banking Marijuana Businesses with Gretchen Jones and Patrick Lyons, Eaton Peabody

Fair Lending with Ana Maguire, M & M Consulting – this presentation is not available

Community Reinvestment Act (CRA) Updates and Issues with Julia Gutierrez, Compliance Alliance

Security Track

COVID – A Year in Review with Heather Wyson-Constantine, ABA

Pandemic Protection: Cybersecurity Lessons from COVID-19 with Ryan Rodrigue, Wolf & Co.

Elder Fraud with Will Lund, Maine Bureau of Consumer Credit Protection

Developing and Maintaining a Safety and Security Training Program with Greg Roy, Rings of Protection Inc.

Cyber/IT Track

Is it Possible to Know Our Customers Too Well? with Sari Greene, Sari Greene Group

SOC Reporting and Risk Management for Cloud Computing with Pat Morin, Baker Newman Noyes

An Evolutionary Tale of Identity and Access Management (IAM) with Kent Goodrow, Systems Engineering

Securing Data & the Remote Workforce with Jeremy Baumruk, Xamin

Operations Track

Retail Banking for the Future with Jim Durgin, JD Design Associates and Laura Zoulamis & Melanie Scammen, Bowerbird Design Collective

Evaluating 3rd Party Supply Chain Risk with Brenda Paradis, Tyler Cybersecurity

Real-Time Payments (RTP) Network Overview: Powering Smarter Payments with Steve Douglass, The Clearing House

Retail Lending

Education Loan Insurance and FAME Resources with Martha Johnston, FAME